SHIPPING & DELIVERY POLICY
Shipping Policy
SHIPPING & DELIVERY POLICY
Last updated January 21, 2021
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.joyeriacastro.com/pages/terminos-y-condiciones.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store pickup is available for All Purchases. Pickups are available Monday - Friday from 9:00 a.m. to 6:00 p.m..
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free In Ecuador shipping on Items that will be delivered in Ecuador.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
|
Shipping Method
|
Shipping Fee
|
|
Domestic
2 - 3 Business Days
|
Free
|
|
Europe
4 - 5 Business Days
|
$96.00
|
|
LATAM
3 - 4 Business Days
|
$41.00
|
|
Rest of the World
9 - 10 Business Days
|
$125.00
|
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free In Ecuador shipping is not valid on international orders.
For information about customs process:
-
Email mkt@joyeriacastro.com
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://www.joyeriacastro.com/pages/returns.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
-
Email: mkt@joyeriacastro.com
